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Customer Experience

PERN Executive Meeting - Conference Registration & Ticket Booking Website

A conference registration website for the PERN Executive Meeting in Toronto, with a live countdown, a two-day schedule and secure ticket booking through Stripe payments.

ClientPERN Global – PERN Executive Meeting
IndustryHealthcare
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PERN Executive Meeting - Conference Registration & Ticket Booking Website - project visual
Project overview

How this project was approached.

The context and problem this project set out to address.

The PERN Executive Meeting is a two-day professional meeting held on May 6–7, at the Peter Gilgan Centre for Research and Learning in Toronto, Ontario. The event brings members together for learning and networking, with a dinner at Leña Restaurant after the first day, and breakfast and lunch provided on the second. Because registration is required for every attendee, we designed and developed a dedicated event website with PHP, HTML and CSS. It lets attendees view event details and the full schedule, and register and pay for their tickets online through Stripe. The site features a live countdown timer, a tabbed day-by-day schedule, venue details with an embedded map, and clear registration calls to action throughout, making it the single online hub for the conference.

7 challenges

Objectives

The problems the project set out to solve.

  • Handling registrations manually by email was slow and error-prone.01
  • Collecting attendee payments securely was difficult without an online system.02
  • Attendees needed a clear view of a two-day agenda with meals and sessions.03
  • Keeping attendees engaged and reminded well before the event was a challenge.04
  • Out-of-town attendees needed an easy way to find the venue.05
  • Important event information was scattered across emails.06
  • Attendees facing registration problems needed quick support.07
Mapped to scope
7 moves

Solution direction

How the build is shaped to meet them.

  • 01We built an online registration system where attendees sign up and book tickets directly.
  • 02We integrated the Stripe payment gateway for secure card payments at checkout.
  • 03We created a tabbed Day 1 / Day 2 schedule with times, session types and venue details.
  • 04We added a live countdown timer showing days, hours, minutes and seconds to the event.
  • 05We showed the full venue address with an embedded Google Map in the footer.
  • 06We brought the dates, location, dinner, breakfast and lunch details into one Meeting Details section.
  • 07We added a dedicated support email and a Contact Us page for registration help.
Solution approach

Product experience

Features and UX designed together.

The project connects functional scope with the role, context, and decision each interface must support.

A full-screen hero with the event name, dates and location.

A live countdown timer (days, hours, minutes and seconds).

Prominent "Register Now" buttons across the site.

Online attendee registration and ticket booking.

Secure payment processing through Stripe.

Payment confirmation and registration records.

UX/UI principles

01

Role-specific journeys for healthcare users

02

Clear status, exceptions, and next actions

03

Accessible responsive behavior across operating contexts

Architecture

System boundaries designed around change.

Modular application boundaries around healthcare-management, appointment-booking, ai-customer-support
API-led integration with authoritative business systems
Observable cloud delivery with controlled access and audit history

Technology stack

PHP
MySQL

Services provided

Web DevelopmentUI/UX DesignAPI & Integration DevelopmentPayment Gateway IntegrationDomain ManagementHosting Management

Development process

Evidence at every stage.

The delivery path followed on this project.

01

Context and workflow discovery

Working output, review criteria, and risk are made visible before the next commitment.

02

Journey and system prototyping

Working output, review criteria, and risk are made visible before the next commitment.

03

Incremental product engineering

Working output, review criteria, and risk are made visible before the next commitment.

04

Risk-led quality validation

Working output, review criteria, and risk are made visible before the next commitment.

05

Controlled deployment and learning

Working output, review criteria, and risk are made visible before the next commitment.

3 steps

Deployment

How it reaches production.

  • Environment and access architecture
  • Automated release and rollback path
  • Monitoring, backup, and operational handover
Release-ready
5 outcomes

Results & outcomes

What the project set out to improve.

  • 01Moved conference registration fully online, removing manual paperwork.
  • 02Enabled secure ticket payments through Stripe.
  • 03Gave attendees one place for dates, schedule, venue and meal details.
  • 04Built excitement and urgency with a live event countdown.
  • 05Delivered a professional event presence that reflects PERN's global standing.
Shared with client approval

Project visuals

Screens from the project.

Imagery from the delivered work.

Two-Day Meeting Schedule
01 / Two-Day Meeting Schedule
Event Details Overview
02 / Event Details Overview

Related services

Capabilities behind this project.

All services
Web DevelopmentUI/UX DesignAPI & Integration DevelopmentPayment Gateway IntegrationDomain ManagementHosting Management

Related technologies

PHPMySQL

Related industry

Healthcare

About this case study

How this case study is presented.

Who was this healthcare project delivered for?
This case study is published for PERN Global – PERN Executive Meeting with their approval. Any figures shown are limited to what the client has agreed to share.
Could Nextryzer build a similar healthcare system?
Yes. The actual scope would follow discovery of workflows, integrations, users, security obligations, operating constraints, and desired business outcomes.
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Starting point
HealthcareCustomer Experience